Year: 2023

A key instrument for assessing your practice’s financial well-being is the profit and loss (P&L) statement. Regularly reviewing this statement can provide valuable insights for guiding your practice’s growth. Here are some steps to make the most of your P&L statement: Frequent Reviews and Reliable Software: Regularly review your P&L statement, ideally on a monthly […]

When looking for a new business, most people turn to Google as their first step. Over 60% of customers check Google reviews before visiting a business. Naturally, they want to see what others have experienced with your company before making a decision. This is why Google reviews are crucial, and why you should make an […]

While the General Medical Council recognizes the significance of these skills for doctors and provides guidance on management and leadership responsibilities, there is currently no equivalent emphasis or mandatory training in optometry. Traditionally, discussions about leadership and management in optometry have focused mainly on business and practice management, leaving many clinicians disengaged from this aspect. […]

Is obtaining paraoptometric certification beneficial for your practice? Would it attract more patients and garner respect for your practice? Or is the certification of technicians not worth the effort? Are your optometric technicians currently certified? If not, should they be? Many private practitioners, as well as the technicians themselves, argue that paraoptometric certification offers numerous […]

Patient recall refers to the process of encouraging patients to schedule routine check-ups and return to the clinic. These regular appointments are crucial for providing ongoing care, ensuring patients’ well-being, and reducing patient churn. The frequency of these check-ups may vary based on each practice’s preference and the patient’s needs. Regardless of the recall duration, […]

During performance review season, it’s common to follow a predictable routine: bring each of your direct reports into a conference room, hand them an official-looking document, and engage in a repetitive conversation. You offer some positive feedback about their strengths, mix in some negative feedback about their weaknesses, and conclude with an attempt to boost […]

Goals are an integral part of the business world, with sales goals, client goals, culture goals, and overall business goals being common across businesses. As a manager, delegating tasks to employees is routine, but with so much already on their plate, it’s easy for things to fall through the cracks. Therefore, it’s essential to keep […]

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